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IMPORTANT SAFETY INFO: American Rail Bike Adventures reserves the right to refuse service to persons we believe may be injured while riding a rail bike. We will do our best to accommodate persons with mobility issues, however, persons with frail bones or temporary physical injuries (broken hips, legs, etc.) may seriously injure themselves while riding a rail bike. If service is refused, customers will be refunded. We do NOT take risks with the safety of our customers.
— REFUND/CANCELATION POLICY – READ CAREFULLY —
Cancelations must be made by telephone 855-226-1115 or email.
Tickets are refundable up to 48 hours before departure time. Within 48 hours of departure time, tickets are not refundable but can be credited for a future purchase. Refunds will be minus a $10 cancelation fee (this covers the cost your bank charges us for the credit card transaction).
In the event that American Railbike Adventures cancels the ride, for any reason, we will issue a 100% refund.
Customers removed from our rail bikes due to violating safety policies will not be given a refund.
No-shows will not be given a refund or credit.